Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at aspenclairecompany@gmail.com

FAQ

All of our clothing is made in Vietnam. 

All of our products are handmade by Vietnamese Artisans. 

For smocked and embroidered clothing, it is best to turn it inside out while washing. We do not recommend machine drying smocked or embroidered clothing. Machine drying could result in damaging the embroidery or smocking thread. Please hang to dry for best results. 

You must return within 30 days of your purchase. All returns must be in the original bag with the tag attached. 

If your purchase arrives damaged, you must email us within 15 days of your purchase to request a refund or exchange. All requests for refunds require photos of said damage or defects.